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  Home : About Carrier : Customer Satisfaction Profile : Cycle & Carriage  
Customer Satisfaction Profile

Cycle & Carriage
“The best for the best”

Cycle and Carriage (C&C) in Singapore is no longer selling cycles or carriages, but some of the best car brands around. The company operates three locations for showrooms, sales and service, all of them cooled by Carrier.

"We installed Carrier systems about 10 years ago, and we stick to them as Carrier has been servicing us very well," said Chan Pak Hong, the Senior Property Executive of C&C.

The Carrier systems are cooling some 30,000 square metres at Pandan Loop, Pandan Garden and Eunos Link. The systems are on timers to simplify operations and keep the facilities properly cooled at all times.

Hj Mohd Eusope Bin Othman from C&C's HR Division says that whenever there is an issue, the service people from Carrier are in place very quickly to fix the problems.

"After the monthly checking, the technicians usually take the extra time to advise us on how to run the systems to avoid problems, and we appreciate it very much," added Mohd Eusope.

Another reason C&C stays with Carrier is the reasonable quotes given for upgrading or installing new systems.

"Carrier knows that we are very concerned with pricing," said Pak Hong. “And we think they are very reasonable.”

"After all C&C is a quality company. As such, we only go for the best," Mohd Eusope concluded.

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