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Customer Satisfaction
Profile - Golden Mile Tower
Golden
Mile Tower has stood long amidst the hustle and bustle of Beach Road.
It has seen the changes of this fast-paced city happen all around it and
in this present time, accommodates several shops, offices and dinning
areas within.
Behind the scenes of this historian lies the machines that have been keeping the going flowing. Huge Carrier-branded machines neatly stored on the higher deck of this golden-named ship work round the clock to silently provide the fresh, clean and cool air of this inner space.
From the crowded gathering on the outside where the heat takes out the best of the day, Carrier's cool invite provides an enticing stay to shop, eat and work.
Vincent Pek from Management Corporation Strata that office their headquarters within the golden tower, makes sure that this cool happenings continue without any glitches. This no-nonsense manager who is constantly on duty in and around Golden Mile Tower mentioned a different aircon system that failed the test of time and efficiency, which then led to the decision of change for the better.
For its reliability, energy conservation feature, and for many, its well-known name, Carrier was the number one choice, chosen to do what could not have been done before.
This saviour of electricity has been giving impressive savings and according to Vincent, Carrier has cut their monthly bills by almost 60% -- a noted savings that is really hard to believe unless you experience it for yourself!
Apparently Vincent manages more buildings outside Golden Mile Tower and he does not hesitate to mention that all of the buildings he manages are serviced by Carrier. Vincent refers to Carrier as being the aircon company with the biggest pie in the market, and he knows why this is so. In Vincent's own words, it is because the Carrier man can.
Service by Carrier has also never failed to upkeep the system when the need arose. Vincent had some stories to tell of times when the machines needed servicing and when things were done, promptly of course, the Carrier men always left a good feeling of satisfaction behind -- a job well done, all the time.
Having no real complaints of the system and service, Vincent has every intention to continue with Carrier. Indeed, there is absolutely no reason to be up and about in cool comfort with anyone else. Golden Mile's decision to go with Carrier has been their golden choice.
