Carrier Service and Maintenance


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Help us to Improve, Give us your Feedback

Please take a few minutes of your time to complete this questionaire. Your feedback will help us improve our services. If you are interested in our maintenance services and rates, please click here.
*Please tick the type of service you have engaged us to do?
Contract Service	One-Time Service
Service (Technicans, Engineers)
Please rate the following, where applicable	Excellent	Good	Average	Fair	Poor
1. Overall Impression
2. Promptness
3. Attentiveness
4. Efficiency
5. Courtsey
6. Follow up
7. Comments (if any):
Call Centre (Service Coordinators)
Please rate the following, where applicable	Excellent	Good	Average	Fair	Poor
1. Courtsey
2. Knowledge
3. Efficiency
4. Comments (if any):
	Excellent	Good	Average	Fair	Poor
How would you rate our service on an overall basis?
	Excellent	Good	Average	Fair	Poor
How would you rate the value for price paid for all the services?
How could we serve you better?

Is there any person you would like to mention for outstanding service? Please let us know how is the service rendered so that we can show them our appreciation.

Would you recommend Carrier to friends / relatives?		Yes		No
If not, why?

Particulars of Feedback Provider
*Name:
*Residential Number:
Pager/HP No.:
*Email:

This request will be directed to Carrier Customer Care HQ.
Note: You may also send your feedback to netservice.csl@carrier.utc.com